Money, motivation, and inspiration wrapped up in a brutally honest and direct podcast from a man who's walked the walk and is now talking the talk. The Hustle with Justin Harrison is the collective experience of a man who went from homeless to building his business empire on pure grit and determination. Justin takes your questions and answers them with total honesty, no frills, no beating around the bush. From money to career to business, no subject is off-limits, because the real hustle has no limits.
All content for The Hustle with Justin Harrison is the property of Moneytribe21 and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Money, motivation, and inspiration wrapped up in a brutally honest and direct podcast from a man who's walked the walk and is now talking the talk. The Hustle with Justin Harrison is the collective experience of a man who went from homeless to building his business empire on pure grit and determination. Justin takes your questions and answers them with total honesty, no frills, no beating around the bush. From money to career to business, no subject is off-limits, because the real hustle has no limits.
In this episode of The Hustle Podcast, host Justin Harrison talks with Warren, a small business owner from Pietermaritzburg, about managing customer dissatisfaction and cash-on-delivery (COD) payment problems.
Key strategies discussed include managing customer expectations through proactive communication, considering rejecting non-viable jobs to preserve the business's reputation and under-promising to over-deliver.
The episode also touches on dealing with corporate customers who delay payments, strategies for COD businesses, and the concept of potentially 'firing' customers who consistently fail to pay on time.
00:00 Introduction to The Hustle Podcast
00:31 Navigating customer dissatisfaction and expectation management
02:45 The COD conundrum: ensuring prompt payment
06:01 Streamlining invoicing and payment processes
07:16 Dealing with corporate customers and late payments
09:31 Wrapping up and staying motivated Justin's website
The Hustle with Justin Harrison
Money, motivation, and inspiration wrapped up in a brutally honest and direct podcast from a man who's walked the walk and is now talking the talk. The Hustle with Justin Harrison is the collective experience of a man who went from homeless to building his business empire on pure grit and determination. Justin takes your questions and answers them with total honesty, no frills, no beating around the bush. From money to career to business, no subject is off-limits, because the real hustle has no limits.
