Are your people busy—but not moving the needle? That’s a performance-management problem. In this Expert Voice, Sabrina Baker turns it into a growth engine with two tools: Goal Alignment Cascade: business → department → team → individual Skills Framework: map hard + soft skills over time Together, they track the what (results) and the how (behaviors). You’ll learn how to: Spot and fix misaligned goals Cascade “+20% revenue” into team/individual targets Use a skills framework for performance (not just hiring) Weigh soft skills alongside technical skills Run quarterly check-ins that keep alignment on track