8 - The Past, Present and Future of Guest Communication and Guest Experience with Olga Heuser from DialogShift

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The Hotel Marketing Show

Hotelchamp

20 episodes

2 days ago

The podcast about all things hotel marketing. Get insights from industry-leading experts, tips to improve your hotel's website and hear about real examples from real hotels. Become a part of The Hotel Marketing Show community and get inspired and equipped with the knowledge you need to achieve your hotel marketing goals.

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All content for The Hotel Marketing Show is the property of Hotelchamp and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Marketing

Business

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8 - The Past, Present and Future of Guest Communication and Guest Experience with Olga Heuser from DialogShift

The Hotel Marketing Show

36 minutes 34 seconds

3 years ago

8 - The Past, Present and Future of Guest Communication and Guest Experience with Olga Heuser from DialogShift

Before, during and after their stay—how can hotels provide the best experience for their guests by harnessing the power of guest communication. In this episode of The Hotel Marketing Show, we talk with Olga Heuser, Co-founder and CEO of DialogShift about where guest communication has come from, where it's going and the common mistakes hotels make. Plus, we find out once and for all whether hotels still need a fax machine.

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