The Hospitality Breakroom: Certainty Served Weekly with Inhaven
Rachel Alday & Abode Luxury Rentals
32 episodes
4 months ago
Step into The Hospitality Breakroom—a fresh, behind-the-scenes look at the world of luxury hospitality, where the real stories unfold! Each episode, you’ll hear from different members of the Abode Luxury Rentals team, who share their unique perspectives, experiences, and expertise. From day-to-day operations to standout guest stories and industry insights, this podcast is your exclusive pass to the inner workings of a world-class luxury rental company. Whether you’re in hospitality or just curious about what makes luxury experiences unforgettable, grab a coffee, pull up a chair, and join the conversation. This isn’t just another business podcast—it’s where hospitality comes to life!
https://linktr.ee/hospitalitybreakroom
All content for The Hospitality Breakroom: Certainty Served Weekly with Inhaven is the property of Rachel Alday & Abode Luxury Rentals and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Step into The Hospitality Breakroom—a fresh, behind-the-scenes look at the world of luxury hospitality, where the real stories unfold! Each episode, you’ll hear from different members of the Abode Luxury Rentals team, who share their unique perspectives, experiences, and expertise. From day-to-day operations to standout guest stories and industry insights, this podcast is your exclusive pass to the inner workings of a world-class luxury rental company. Whether you’re in hospitality or just curious about what makes luxury experiences unforgettable, grab a coffee, pull up a chair, and join the conversation. This isn’t just another business podcast—it’s where hospitality comes to life!
https://linktr.ee/hospitalitybreakroom
Inhaven Case Study on National Property Management | Ep. 31
The Hospitality Breakroom: Certainty Served Weekly with Inhaven
42 minutes
4 months ago
Inhaven Case Study on National Property Management | Ep. 31
In this episode of the Hospitality Breakroom, Rachel and Ashley discuss the final episode of their third season, focusing on the recap of standardization in hotels and property management success. The episode dives into learnings from the VRMA Executive Summit in Miami, where Ashley presented a fireside chat discussing the rise and fall of large property managers Vacasa and Abridge Hospitality. The discussion reveals six key insights for successful property management: 1) Curated portfolios minimize bad apples, 2) Fewer property owners drive better operations, 3) Properties with similar demand drivers simplify operations, 4) Hospitality teams must feel empowered, 5) Operations should align with local market needs, and 6) Growth should be driven by organic growth rather than mergers and acquisitions (M&A). Rachel and Ashley share examples from successful companies like Panda Express and Chick-fil-A, and discuss the challenges faced by Abridge Hospitality and Vacasa. They emphasize that large-scale M&A often leads to financial difficulties and eventual failure. The episode highlights the importance of maintaining a local focus, empowering teams, and managing a curated portfolio to achieve success in the hospitality industry. Future research and discussions will continue to explore these insights and practical steps for property managers to succeed.
00:00 Welcome to the Hospitality Breakroom
00:17 Recap of Property Management Success and Failures
00:47 Insights from the VRMA Executive Summit
01:51 Comparing Vacasa and Abridge
03:54 Key Findings on Property Management
05:46 Understanding Hotel Property Management
09:00 Success Stories in Restaurant Management
10:21 Six Key Insights to Successful Property Management
11:52 Curated Portfolios and Their Impact
16:42 The Importance of Fewer Property Owners
22:13 Balancing Growth and Homeowner Satisfaction
24:03 The Challenge of Diverse Property Portfolios
29:22 Empowering Hospitality Professionals
34:02 The Pitfalls of Centralized Operations
37:57 Risks of Large-Scale Mergers and Acquisitions
40:25 Conclusion and Future Directions
rachel@abodeluxuryrentals.com
meaghan@inhaven.com
ashley@inhaven.com
The Hospitality Breakroom: Certainty Served Weekly with Inhaven
Step into The Hospitality Breakroom—a fresh, behind-the-scenes look at the world of luxury hospitality, where the real stories unfold! Each episode, you’ll hear from different members of the Abode Luxury Rentals team, who share their unique perspectives, experiences, and expertise. From day-to-day operations to standout guest stories and industry insights, this podcast is your exclusive pass to the inner workings of a world-class luxury rental company. Whether you’re in hospitality or just curious about what makes luxury experiences unforgettable, grab a coffee, pull up a chair, and join the conversation. This isn’t just another business podcast—it’s where hospitality comes to life!
https://linktr.ee/hospitalitybreakroom
