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The Gray Business Playbook — And It’s Changing Home Service Forever
The Home Service Shift Podcast
36 minutes 34 seconds
3 months ago
The Gray Business Playbook — And It’s Changing Home Service Forever
Is your home service business ready for the AI revolution? Home service pros and entrepreneurs must break free from black-and-white thinking to survive in today’s economy. Billy Stevens explains how he's operated his HVAC and Plumbing business in the "grey world" for many years.
We're diving deep into:
Why “that’s how we’ve always done it” is the most dangerous phrase in business
How AI is fundamentally changing customer search behavior
Why procrastination = extinction in the age of disruption
The secret to making your business 12-months-a-year profitable — even during a downturn
How to operate in the gray world: flexible, adaptable, and AI-ready
From economic slowdowns to AI breakthroughs, this episode is your wake-up call. It’s not just about HVAC or plumbing — it’s about how to survive and thrive in ANY service business right now.
💡 Want to future-proof your company? Start here.
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