Fraud, chargebacks, and inadequate refund policies are more than mere annoyances; they're silent threats to your bottom line. Join Dylan Gaines, President of International Payment Solutions, as he delves into the complexities of these financial challenges. Learn from prevention strategies to legal insights on how to protect your business, navigate the ever-changing landscape of digital payments, and transform these challenges into opportunities for growth. Each episode of The Hidden Cost features expert interviews, real-life case studies, and actionable tips designed to safeguard your revenue and enhance your transaction security.
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Fraud, chargebacks, and inadequate refund policies are more than mere annoyances; they're silent threats to your bottom line. Join Dylan Gaines, President of International Payment Solutions, as he delves into the complexities of these financial challenges. Learn from prevention strategies to legal insights on how to protect your business, navigate the ever-changing landscape of digital payments, and transform these challenges into opportunities for growth. Each episode of The Hidden Cost features expert interviews, real-life case studies, and actionable tips designed to safeguard your revenue and enhance your transaction security.
Episode 3: Leadership Essentials: Attunement, Presence, and Personal Discipline
The Hidden Cost
35 minutes
9 months ago
Episode 3: Leadership Essentials: Attunement, Presence, and Personal Discipline
"There's a time to move slowly and there's a time to move quickly. And, and really knowing how to pace yourself is critical." - Mike Agrawal
Mike Agrawal holds Miki Agrawal in high regard, admiring her entrepreneurial journey as the "quadruple pea queen" and her innovative marketing prowess. He appreciates her unique ability to make taboo topics both humorous and relatable, emphasizing her authenticity and creativity in storytelling. Recognizing the importance of personal discipline and self-awareness, Mike agrees with Miki's philosophy that personal behavior directly influences business success. He views her as a role model for navigating challenges such as customer dissatisfaction and chargebacks, and acknowledges her efforts in maintaining transparency and truthfulness despite facing legal and societal hurdles.
Key Takeaways:
• Miki Agrawal founded companies centered around breaking taboos related to bodily functions and creating innovative, eco-friendly products.
• The importance of customer satisfaction in minimizing chargebacks and adapting products based on customer feedback.
• Addressing false allegations gracefully and staying focused on growth despite detractors is crucial in handling success.
• Balancing product claims with managing customer expectations is important for fostering trust and satisfaction.
• The importance of attunement and presence in leadership, highlighting the value of mindful transitions and being fully present.
• Dylan Gaines stresses the importance of personal discipline and self-awareness in influencing business success.
Connect with Miki Agrawal:
https://www.linkedin.com/in/mikiagrawal/
Connect with Dylan Gaines:
https://www.linkedin.com/in/dylan-gaines-a23a0b22/
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The Hidden Cost
Fraud, chargebacks, and inadequate refund policies are more than mere annoyances; they're silent threats to your bottom line. Join Dylan Gaines, President of International Payment Solutions, as he delves into the complexities of these financial challenges. Learn from prevention strategies to legal insights on how to protect your business, navigate the ever-changing landscape of digital payments, and transform these challenges into opportunities for growth. Each episode of The Hidden Cost features expert interviews, real-life case studies, and actionable tips designed to safeguard your revenue and enhance your transaction security.
