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The Helpdesk
Peter Wells
104 episodes
9 months ago
A daily tech podcast from Australian journalists Peter Wells and Tess Bennett

Hosted on Acast. See acast.com/privacy for more information.

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Tech News
Technology,
News
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All content for The Helpdesk is the property of Peter Wells and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A daily tech podcast from Australian journalists Peter Wells and Tess Bennett

Hosted on Acast. See acast.com/privacy for more information.

Show more...
Tech News
Technology,
News
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Amazon Needs To Clean Up After Itself
The Helpdesk
9 minutes 13 seconds
4 years ago
Amazon Needs To Clean Up After Itself

Lots of Slack news 

Slack now lets you DM anyone 


  • Slack is starting to roll out a new feature that lets anyone using the service DM each other.
  • Announced back in October, Slack Connect DMs will let Slack users privately message employees outside of their company.
  • This new DM feature builds on Slack's work with Connect, which started appearing last year.


Slack quickly removes message invites in its new DM feature over harassment concerns

  • The company says in response to concerns the feature could be used to send abusive messages or harassment with relative ease, it's now disabling the option to send a message alongside an invite.


Slack is getting new audio features 

Slack CEO Stewart Butterfield says the company will soon introduce new audio features; 


  • Slack CEO Stewart Butterfield said his company would soon add a range of audio features for all users of its work chat app.
  • Terfield said that a feature for leaving audio messages, similar to a function available in messaging apps like Telegram, was available in a beta test.
  • He also said that Slack would soon offer a feature akin to the audio-chat app Clubhouse, which allows users to drop into rooms for conversations without requiring scheduling a meeting or initiating a call.
  • Terfield also said Slack would soon get an ephemeral video message feature commonly known as "Stories," similar to a message format originated by Snapchat and imitated by many, from Instagram to LinkedIn.


Amazon has a poop problem 

  • The pandemic-induced boom in online shopping has come with an unhygienic side effect. 
  • The Intercept reports, Amazon’s delivery drivers in the US often don’t have anywhere to go to the bathroom during their shifts. Leaving them to pee in bottles or defecate in bags.
  • Amazon, in a fight with Bernie Sanders on Twitter, said this an urban legend
  • But documents from The Intercept show management is aware of the problem. 
  • This story has some amazing passive aggressive emails from management to their drivers… 



Intel to Spend $20 Billion on 2 New Chip Factories in Arizona.


  • Intel announced massive changes in its "Intel Unleashed: Engineering the Future" webcast last week
  • New Intel CEO Pat Gelsinger announced plans for Intel to produce processors for other companies.
  • There are three components of this vision; Intel's in-house manufacturing, Intel using third-party foundries for manufacturing, and the company's new Intel Foundry Services that will produce chips for other companies.
  • Intel expects to build on its existing relationships with third-party foundries, which today manufacture a range of Intel technology - from communications and connectivity to graphics and chipsets.
  • To deliver this vision, Intel is establishing a new standalone business unit, Intel Foundry Services, led by semiconductor industry veteran Dr. Randhir Thakur, who will report directly to Gelsinger.
  • That's a major shift for Intel that could see the company making chips for some of its biggest...

    Hosted on Acast. See acast.com/privacy for more information.

The Helpdesk
A daily tech podcast from Australian journalists Peter Wells and Tess Bennett

Hosted on Acast. See acast.com/privacy for more information.