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The Help Desk
Ravenna Software, Inc.
4 episodes
6 days ago
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.
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Entrepreneurship
Business
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All content for The Help Desk is the property of Ravenna Software, Inc. and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.
Show more...
Entrepreneurship
Business
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Early Customer Signals and AI Experiments
The Help Desk
1 hour 8 minutes 9 seconds
3 months ago
Early Customer Signals and AI Experiments

In this episode, we dive into what’s been happening at Ravenna since the funding announcement. We discuss landing early customers, how the team uses Ravenna internally (bugs and all), and why building in public beats going stealth. We dive into some reflection on AI hype, a look at how Ravenna experiments with LLMs, and a healthy dose of “figuring it out as we go.”


The Help Desk
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.