
Welcome to The Help Desk, a podcast about building Ravenna, the AI-powered help desk redefining internal support. In this episode, Kevin and Tay talk candidly about the origin of the company, why internal operations are an overlooked opportunity, and how AI is transforming IT, HR, and ops. If you're into startups, service management, or just want to hear how two friends decided to start from scratch (again), this one’s for you.