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The Help Desk
Ravenna Software, Inc.
4 episodes
6 days ago
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.
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Entrepreneurship
Business
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All content for The Help Desk is the property of Ravenna Software, Inc. and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.
Show more...
Entrepreneurship
Business
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Behind the Scenes of Ravenna's First Launch Week
The Help Desk
37 minutes 42 seconds
3 months ago
Behind the Scenes of Ravenna's First Launch Week

In this episode, Kevin and Tay break down Ravenna’s first-ever Launch Week, from prepping assets and designing a Miami Blade Runner inspired campaign, to releasing five major product updates in five days. They cover what went live (like Workflow Builder, Okta integration, and the Request Agent), how the team pulled it off, and why Launch Week is more than just a marketing moment, it’s a drumbeat of momentum, trust, and speed that defines the Ravenna brand.


The Help Desk
The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.