In this episode of The Help Desk, Kevin and Taylor recap Ravenna’s first company offsite in Austin — from sweaty weather and brisket-fueled bonding to the value of in-person time for remote teams. They dive into surprising use cases for Ravenna beyond IT, including how revenue and people ops teams are using the platform to automate repetitive internal requests. Finally, they geek out over Claude’s Cloud Code and how AI agents are transforming the way Ravenna builds (and dreams). Robots coding while you make breakfast? Yes, really.