Send us a text The salon industry is changing fast. From how stylists learn, to how salons use technology, to what clients expect from their experience, there’s a major shift underway. In the first part of our 2026 Salon Predictions series, Todd and Jen break down the changes already happening in education, AI and salon tech, and client behavior, and why salons that move now will have a serious advantage. This episode isn’t about fear or hype; it’s about understanding the direction the ...
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Send us a text The salon industry is changing fast. From how stylists learn, to how salons use technology, to what clients expect from their experience, there’s a major shift underway. In the first part of our 2026 Salon Predictions series, Todd and Jen break down the changes already happening in education, AI and salon tech, and client behavior, and why salons that move now will have a serious advantage. This episode isn’t about fear or hype; it’s about understanding the direction the ...
Retention vs. Acquisition: Why Your Salon Needs Both [EP:210]
the Hello Hair Pro podcast
38 minutes
2 months ago
Retention vs. Acquisition: Why Your Salon Needs Both [EP:210]
Send us a text In this episode, Todd and Jen dive into the two pillars of salon growth: retention (keeping clients coming back) and acquisition (bringing in new ones). Too many salon owners focus on just one—but long-term success requires mastering both. You’ll hear practical strategies, client experience tips, and marketing insights drawn straight from the Hello Hair Co. playbook, including how to create loyalty, inspire referrals, and consistently attract new faces without burning out...
the Hello Hair Pro podcast
Send us a text The salon industry is changing fast. From how stylists learn, to how salons use technology, to what clients expect from their experience, there’s a major shift underway. In the first part of our 2026 Salon Predictions series, Todd and Jen break down the changes already happening in education, AI and salon tech, and client behavior, and why salons that move now will have a serious advantage. This episode isn’t about fear or hype; it’s about understanding the direction the ...