12 - From Uganda to BC: Jo-Ann Bateman on Using Data, Values, and Collaboration to Redefine Healthcare and How Physiotherapists Can Contribute to Global Health Initiatives

https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/ab/bb/63/abbb638a-a52d-8718-2fd9-386a97b0d78c/mza_12195925002562264298.jpg/600x600bb.jpg

The Health of Business

Danielle Boyd

14 episodes

6 days ago

The Health of Business with Danielle Boyd explores what it really takes to run a healthy clinic, from leadership and compliance to marketing, culture, and the messy middle of entrepreneurship in healthcare. Join physiotherapist and consultant Danielle Boyd as she talks with clinic owners, educators, and changemakers who are redefining what it means to build sustainable, values-driven businesses in Canada’s healthcare system. Smart conversations, real stories, and practical business strategies we should have learned in school.

Entrepreneurship

Business

RSS

All content for The Health of Business is the property of Danielle Boyd and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/43885345/43885345-1750050089246-59c761e015a87.jpg

12 - From Uganda to BC: Jo-Ann Bateman on Using Data, Values, and Collaboration to Redefine Healthcare and How Physiotherapists Can Contribute to Global Health Initiatives

The Health of Business

1 hour 8 minutes 48 seconds

3 weeks ago

12 - From Uganda to BC: Jo-Ann Bateman on Using Data, Values, and Collaboration to Redefine Healthcare and How Physiotherapists Can Contribute to Global Health Initiatives

In this episode of The Health of Business, Danielle Boyd sits down with consultant and global health leader Jo-Ann Bateman, whose career spans from Canadian sport medicine and clinic operations to international work in Uganda. Together they explore how physiotherapy and allied health clinics can thrive by combining values-based leadership, data-driven decision-making, and authentic relationships with referring physicians.

They unpack:

How to use EMR data and patient feedback to guide growth and advocacy
Why relationship-based marketing outperforms traditional branding in healthcare
Lessons from global health that apply to Canadian clinic leadership
The importance of aligning your clinic’s why, culture, and community impact
How collaboration between GPs and allied health can strengthen primary care

Jo-Ann also shares insights from her nonprofit work in Uganda, her consulting practice Afya Consulting, and her new initiative building communities of practice between GPs and allied health professionals in Victoria.

Connect with Jo-Ann: afyaconsulting.ca
Connect with Danielle: danielleboyd.ca

Chapters

00:00 Creating a Change Makers Community

01:13 Jo-Ann's Journey in Healthcare

02:51 Consulting in Healthcare: A New Role

04:08 Startup Phase: Key Considerations

06:47 Vision and Values in Clinic Management

11:23 Challenges in the Healthcare Sector

14:06 Data-Driven Patient Care

18:06 Building Relationships with Referring Physicians

21:17 Advocacy and Integration in Healthcare

24:54 Marketing and Branding in Healthcare

35:33 Reflecting on Progress and Achievements

42:42 The Importance of Collaboration in Healthcare

49:14 Exploring Global Health Initiatives

56:03 The Role of Physiotherapy in Global Health

01:03:25 Cultural Perspectives in Healthcare

01:07:57 Connecting and Collaborating for Better Healthcare

Keywords:

physiotherapy business, clinic operations, EMR data, Jane App, patient outcomes, referral marketing, GP collaboration, primary care networks, allied health consulting, values based leadership, clinic KPIs, MSK care, advocacy healthcare, global health Uganda, Victoria BC, Kamloops, physio clinic startup, healthcare branding, relationship marketing, patient feedback, data driven healthcare, Canadian healthcare, community of practice