Five-Step Strategy To Improve Client Retention (Even in Tight Times)   We know that there are only three ways to grow any business - get new clients, get clients to spend more and more frequently. It makes total sense then that the role of marketing is to get and keep clients.  So how do we retain clients even in tough times?  Let's talk about keeping clients and a five-step strategy for client retention and what that ideally looks like for your agency or service-based business.  I've made this episode really actionable, you'll want to schedule a time to go through the steps. I recently completed this audit with a client and we found six figures of potential that was otherwise left on the table!  If I can help you take a deeper dive into client retention and help you create a world-class success map that explodes your competitive advantage, DM me on social media the word GROWTH or email me hello@workwithsian.co.uk  The full transcript and show notes will be up on the blog.