In the second episode of the Humanitarian Incidents podcast, Phil Candy, Security Advisor at Medair, discusses why his organisation adopted a robust online security incident information management system. He explains the benefits of the new system and the challenges Medair have faced its delivery. He also highlights some of the ongoing and future improvements planned for the system to increase its usability and encourage staff across Medair to report even minor incidents to create a clearer picture of its operating contexts. Finally, Phil provides some overarching advice for non-governmental organisations (NGOs) considering the adoption of a SIIM system, stressing the need to balance information sharing and confidentiality.

The project is supported by the European Interagency Security Forum, Insecurity Insight and RedR UK and is funded by EU Humanitarian Aid.