Summary
In this conversation, Kate is joined by fellow systems girlie and student experience strategist Loni Nelson to talk all things retention, curriculum design, and behavior-based onboarding. If you’re tired of students falling off after week 2, or just wondering wtf to even include in your program anymore… this one’s your holy grail. Get ready for some juicy, psychology-backed insights on designing programs that students actually finish (and rave about) ⚡️
Top Takeaways & Quotes
📍 “Your students don’t join to hoard modules, they join to get a result.”
🧠 Positive reinforcement inside your onboarding creates quick results and makes them associate you with accomplishment.
📦 “Freedom isn’t location-based. It’s behavior-based.” DAAAYUMMMMM
🎯 Clear, simple steps = accountability without needing high-touch hand-holding.
👀 Silence from your best students doesn’t mean disinterest — it can be the clearest sign that your curriculum is landing.
🔥 “Don’t list your features and benefits again in your onboarding. They already bought in. Give them a quick win instead.”
📊 Can a student name their next step within 2 minutes of joining?
👅 Don’t let the “laptop lifestyle” ideal become a hustle-based prison.
Mentioned Resources
The Back End newsletter by Loni Nelson
Student Retention Map (free guide from Loni)
🧠 Your Potential Next Steps
Audit your onboarding flow: Is the next step obvious within 2 minutes of purchase?
Identify your top 3 favorite students and reverse-engineer their experience.
Add ONE low-lift accountability mechanism (poll, automation, welcome DM).
Pick one lesson to transcribe and reformat for easier digestion.
Try an “integration week” instead of adding more content.
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Tags
time management, onboarding, systems, business systems, productivity, online coach, coaching business, automations, templates, systems, goal setting, business growth, time freedom, curriculum design, client experience
Music from #Uppbeat
https://uppbeat.io/t/cruen/in-the-now
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