
Connect with Sadra: https://hashthink.com/
In this episode, we sit down with Sadra Shokouhi, CTO and co-founder of HashThink, to explore how AI and automation are reshaping business.
Sadra shares his journey into the world of AI, emphasizing the value of technology agnosticism, the growing impact of retrieval augmentation (RAG), and why human oversight remains critical in AI-driven systems. From practical insights for small businesses to the role of conversational AI and small language models, this conversation is packed with forward-thinking advice on scaling with intelligence and intent.
Key Topics:
Chapters:
00:00 – Intro to HashThink and Saeedra Shokui
01:22 – The Journey into AI and Automation
02:44 – Tech Agnosticism in AI Solutions
04:18 – What is Retrieval Augmentation (RAG)?
06:27 – The Role of Data in Business Automation
08:06 – Conversational Layers in AI
10:40 – Small Biz AI Integration Tips
13:14 – Automating Workflows
16:46 – Human Oversight in AI
19:35 – AI’s Future in Sales
21:28 – Mass Literacy for AI Adoption
23:30 – Defining Business in AI Terms
26:21 – Tech Integration & Scalability
28:27 – Small Language Models (SLMs)
30:23 – Preparing for What’s Next
AI, automation, HashThink, technology agnosticism, retrieval augmentation, business insights, small business, conversational AI, human oversight, sales automation, mass literacy, small language models