When and how can leaders determine whether to build labor in house, with BPOs, or through a cloud infrastructure? In this talk, we’ll discuss how the business process outsourcing industry is evolving and where it will go from here.
Panelists:
Sam Lessin (Slow Ventures & Fin)
Scott Moran (Go2Impact)
Troy Astorino (Picnic Health)
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When and how can leaders determine whether to build labor in house, with BPOs, or through a cloud infrastructure? In this talk, we’ll discuss how the business process outsourcing industry is evolving and where it will go from here.
Panelists:
Sam Lessin (Slow Ventures & Fin)
Scott Moran (Go2Impact)
Troy Astorino (Picnic Health)
The future of operational quality and efficiency in AAI will be supported by continuous process measurement and big data. Given the complexity of measuring hybrid human + machine systems, what are the different strategies for optimizing AAI, what has worked, and what hasn’t?
Panelists:
Alex Nucci (Blanket)
Sam Lessin (Slow Ventures & Fin)
Sami Ghoche (Forethought)
The Future of Work
When and how can leaders determine whether to build labor in house, with BPOs, or through a cloud infrastructure? In this talk, we’ll discuss how the business process outsourcing industry is evolving and where it will go from here.
Panelists:
Sam Lessin (Slow Ventures & Fin)
Scott Moran (Go2Impact)
Troy Astorino (Picnic Health)
