🎙️ CX leaders, are you ready to turn your data into gold?

On the latest episode of The Future of CX podcast, Effie Arman - seasoned CX expert with experience at Monday and Loox - shares how to harness customer insights to revolutionize your product roadmap and drive real business impact.

Here’s a sneak peek of what we cover: • Why CX is more than just "support" (hint: it’s the heart of your company) • How to advocate for more resources using solid data • Practical tips for influencing product development through CX • Balancing automation with human connection for the ultimate customer experience Effie also dives into her vision of the future, where CX teams are the driving force behind innovation and growth.

If you’re a CX leader looking to elevate your team’s role, break department silos, and shape the future of your company, this episode is for you.