Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
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Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
Unified commerce benefits: Powering retail renewal and marketplace AI
The Future of Commerce Podcast
10 minutes 38 seconds
2 months ago
Unified commerce benefits: Powering retail renewal and marketplace AI
Retail is undergoing a behind-the-scenes overhaul—and it’s all about tearing down silos. In this episode, we explore how unified commerce is replacing the old omnichannel approach with a single source of truth for inventory, pricing, and customer data. Paired with marketplace AI, this real-time foundation powers hyper-personalization, agile fulfillment, and dynamic pricing across platforms like Amazon, Walmart, and TikTok Shop. The result? Seamless shopping for customers, smarter operations for retailers, and a competitive edge in a rapidly evolving market.
The Future of Commerce Podcast
Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
