Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
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Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
How AI in pricing plays a starring role the future of omnichannel commerce
The Future of Commerce Podcast
12 minutes 23 seconds
4 months ago
How AI in pricing plays a starring role the future of omnichannel commerce
In this episode, we explore how artificial intelligence is revolutionizing one of the most overlooked elements of digital commerce: pricing. As omnichannel expectations grow and buying behavior becomes more complex, pricing is no longer a static tag—it’s becoming an intelligent, real-time experience. We unpack how AI enables hyper-personalized, dynamic pricing strategies that reflect actual customer behavior, improve margin performance, and build trust across all channels.
The Future of Commerce Podcast
Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
