Ep 05: Diane Randolph

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The Frontline Factor: Hearts & Dollars

Hosted by Will Eadie

11 episodes

2 months ago

“Frontline Factor: Hearts & Dollars" dives into the real dynamics shaping the frontline workplace—where strategy meets the daily grind. Through engaging conversations with industry experts and frontline leaders, we uncover the challenges, successes, and opportunities that define frontline operations. Whether you’re a business leader, team manager, or frontline worker, you’ll find actionable insights, relatable stories, and fresh perspectives to help bridge the gap between the big-picture strategy and day-to-day realities.

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Hosted on Acast. See acast.com/privacy for more information.

Management

Business,

Careers

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Ep 05: Diane Randolph | Ulta Beauty

The Frontline Factor: Hearts & Dollars

45 minutes 8 seconds

7 months ago

Ep 05: Diane Randolph | Ulta Beauty

For this special International Women’s Month episode of The Frontline Factor, we’re joined by retail tech powerhouse Diane Randolph—former CIO of Ulta Beauty and WorkJam board member—who has led digital transformation at Ulta Beauty, Reitmans Canada, Dollar Tree, and beyond.

Diane brings decades of experience shaping the future of frontline work, sharing real-world insights on the biggest challenges in retail innovation, the evolving role of IT, and how omnichannel strategies are redefining customer and employee experiences. From the transformation of the CIO role to the power of AI in retail, this episode unpacks what it takes to empower frontline teams at scale.

If you’re ready to rethink frontline innovation, this is one conversation you don’t want to miss. Tune in now! 🎙️

Hosted on Acast. See acast.com/privacy for more information.