In this episode of The Frontline Factor, host Will Eadie sits down with Steve Kramer, CEO of WorkJam, to explore what it really takes to empower and elevate frontline workers. From the powerful concept of “hearts and dollars” to the growing role of AI in the workplace, Steve shares candid insights about the challenges and opportunities facing today’s frontline teams.

They dive into why effective communication equals respect, how economic pressures uniquely impact frontline roles, and what companies can do to truly support and engage their most vital workforce. Steve also offers a behind-the-scenes look at WorkJam Days and shares the story behind the WorkJam name itself.

Leaders ready to bridge the gap between HQ and the frontline—this one’s for you. Listen now 🔊

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