Lauren Pope chats to Rob about a project working with a content team that had lots to do. Lauren talks through how she helped them understand where to get started with unruly content and offers practical advice for prioritising content, learning when and how to say no, and moving from being reactive to proactive. Throughout the episode Lauren also shares common content problems, tips for engaging stakeholders and building relationships and walks us through the model of control, influence and concern, including how it can be applied to content work.