Everyone's talking about AI, but are you overlooking the real driver of developer productivity? On this episode of The Forward Slash, Dillon Courts, Callibrity's Director of Platform Engineering, shares what he's learned about building high-performing platforms, the real limits of the "everyone does everything" DevOps model, and why self-service tools are changing the game for software teams. He also explains why leaders who focus on eliminating inefficiency are pulling ahead of those who just follow tech trends.