Rosemary Coates and Charlie Apps discuss the importance of Global Supply Chains in the success of global field service and support.They also discuss the important role Field Service has on a company's success when the Field Service department is managed correctly within the wider organisation.Rosemary Coates has been awarded one of 100 Most Influential Women in Silicon Valley 2024. She is President and Founder, Management Consultant, Blue Silk Consulting.Founder, Executive Director, Chairman of the Board, The Reshoring Institute.Rosemary has more than 30 years of experience in supply chain, reshoring, and nearshoring. Rosemary is the co-author with Jim Reily of the book 42 Rules for Superior Field Service. She is the author of 42 Rules for Sourcing and Manufacturing in China, and the Reshoring Guidebook.The Reshoring Institute is a 501c3 non-profit and non-partisan organization with a dual mission: to help companies bring manufacturing back to the US and to teach graduate student interns about global manufacturing.Rosemary is Member of the Board - Supply Chain Management Institute at the University of San Diego.