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Trust before tactics for co-design that sticks with Callan Rowe
The Feeling Designer
1 hour 5 minutes
3 weeks ago
Trust before tactics for co-design that sticks with Callan Rowe
Design consultant and researcher Callan Rowe joins Jessica Watson to unpack co-design that actually sticks: building the speed of trust, naming decision power, and moving from co-define to co-design to co-deliver. Cal traces a path from film and communication design to strategy and capability-building with Village Collaborative, sharing how to balance breadth vs depth, why “voice of …” projects are often research not co-design, and how strategy should make the useful feel exciting. We explore design as responses (not one-and-done solutions), asset-based community work, and the future of services that aim to make themselves unnecessary. Practical, principled and immediately applicable for facilitators, service/strategic designers and for-purpose leaders.
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Find Callan at: https://www.villageco.co/
Resources mentioned in this episode:
❤️🔥 “Speed of Trust” (echoed in Stephen M.R. Covey’s work)
❤️🔥 Herbert Simon – The Sciences of the Artificial
❤️🔥 Richard Buchanan – “Wicked Problems in Design Thinking”
❤️🔥 Liz Sanders & Pieter Jan Stappers – Convivial Toolbox
❤️🔥 Ivan Illich – Tools for Conviviality
❤️🔥 Asset-Based Community Development (Kretzmann & McKnight)
❤️🔥 Co-production literature (esp. UK public services; role in co-implement)
❤️🔥 Distinction guide: co-define / co-design / co-deliver / co-evaluate
00:00 Welcome, Acknowledgement, and Episode Framing
02:00 From Film to Design: Early Career, R&D, and Burnout
09:00 Strategic Design, Facilitation, and Making the Useful ‘Sexy’
16:00 The Co-Design Clash and Founding Village Collaborative
21:00 Capability-Building, Thought Partnership, and On-the-Fly Synthesis
28:00 Beyond Toolkits: Depth vs Breadth, ‘Voice of’ Pitfalls, and Co-Define
41:00 What Makes It ‘Design’: Materiality, Abduction, and Imagining Futures
54:00 Responses, Not Solutions: Strengths-Based Practice and Community Capacity
63:00 Caring for the Carer: Trust, Nourishing Relationships, and the Hug KPI
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