Practice growth starts with systems and people.

In this episode, consultant Sandy Pardue joins TeamCare’s Dr. Sharon Bleiler and Kyle to unpack what really drives a healthy, profitable practice. Sandy shares her journey from office manager in a high volume, data driven clinic to advising 600 practices.

She explains why treatment acceptance begins before the chair, how to hire by listening, and why culture improves when leaders add structure, accountability, and clear protocols. We dig into Dentaltown’s role in her career, simple steps to reengage patients, and a practical view on AI that supports human relationships rather than replacing them.

You will leave with checklists you can use, questions to ask in interviews, and a push to communicate more with your team. Dentistry wins when the people part comes first.