In this episode, Dr. Sharon Bleiler, co-founder of Team Care, shares her journey from struggling as a dentist to successfully managing a thriving dental practice. The conversation explores the challenges faced in the business side of dentistry, the creation of Team Care as a solution for accountability and performance tracking, and the importance of effective coaching and communication within the practice. The discussion emphasizes the role of data in management, the significance of recognition and motivation, and the impact of daily feedback on continuous improvement. The episode concludes with insights on the crucial role of the front desk in patient management and the overall success of the practice.