The Engine Business Podcast is hosted by Catherine Cooke, Founder of The Engine who has worked with 100s and 100s of businesses over the last 7 years. In these podcasts, she shares her wisdom and experience on foundational business topics, hot issues, and how to avoid common blindspots that cost Business Owners thousands and thousands of dollars.
Each episode features guest speakers who are specialists in their respective fields to add insights into the topic of the episode.
The Engine is a collaborative community of carefully selected business professionals from experienced advisors, to a network of specialist service providers.
Our motto at The Engine is “delegate to elevate” and that’s what we’re passionate about helping business owners do, so they can experience true growth. We’re here to swim beside you and help you build a business you love (and one that loves you back!).
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The Engine Business Podcast is hosted by Catherine Cooke, Founder of The Engine who has worked with 100s and 100s of businesses over the last 7 years. In these podcasts, she shares her wisdom and experience on foundational business topics, hot issues, and how to avoid common blindspots that cost Business Owners thousands and thousands of dollars.
Each episode features guest speakers who are specialists in their respective fields to add insights into the topic of the episode.
The Engine is a collaborative community of carefully selected business professionals from experienced advisors, to a network of specialist service providers.
Our motto at The Engine is “delegate to elevate” and that’s what we’re passionate about helping business owners do, so they can experience true growth. We’re here to swim beside you and help you build a business you love (and one that loves you back!).
Episode 2: At the heart of customer experience is emotions.
The Engine Business Talk Show
29 minutes
2 years ago
Episode 2: At the heart of customer experience is emotions.
Catherine Cooke, Leading Business Advisor and Founder of The Engine was Live on Monday the 22nd of May 2023. Joining Catherine on this topic was Peter Cooke our CX expert, Christine Rankin, our Leadership expert, and Kat Corbett one of our Providers to The Engine.
The Engine Business Talk Show
The Engine Business Podcast is hosted by Catherine Cooke, Founder of The Engine who has worked with 100s and 100s of businesses over the last 7 years. In these podcasts, she shares her wisdom and experience on foundational business topics, hot issues, and how to avoid common blindspots that cost Business Owners thousands and thousands of dollars.
Each episode features guest speakers who are specialists in their respective fields to add insights into the topic of the episode.
The Engine is a collaborative community of carefully selected business professionals from experienced advisors, to a network of specialist service providers.
Our motto at The Engine is “delegate to elevate” and that’s what we’re passionate about helping business owners do, so they can experience true growth. We’re here to swim beside you and help you build a business you love (and one that loves you back!).
