In this episode of The Engaged Volunteer Podcast, we sit down with Talia Holloway-Roden, the Statewide Volunteer Manager at Parks Victoria, to delve into the intricate world of managing over 20,000 volunteers. Talia shares her insights on the significance of being passionate about your work and the delicate balance required to run a national program while maintaining a local touch. You'll gain valuable knowledge on change management, including how to navigate and implement changes effectively within a large volunteer organization. Talia also discusses the often under-appreciated power of negative feedback and how it can be leveraged to foster growth and improvement. Talia also opens up about the pressures of delivering high-quality volunteer programs and how she manages these expectations while ensuring the well-being and satisfaction of her volunteers. Tune in for an inspiring and informative conversation packed with practical advice and real-world examples from one of the leading voices in volunteer management. This episode was hosted by Rosterfy's Co-Founder, Shannan Gove.