How can treatment centers improve patient recovery and strengthen their bottom line at the same time?

In this episode of The elev8.io Podcast, Gary Garth sits down with Steve Donai, Founder & CEO of Growth Sherpa Consulting, to discuss how in-house pharmacies are keeping patients connected to care and how this supports long-term recovery.

Steve explains why most facilities are stuck with a single revenue stream — billable days — and how adding a pharmacy creates a sustainable, diversified model. Beyond revenue, he shows how pharmacies keep alumni engaged, improve access to medications post-discharge, and provide better data to track outcomes.

🚀 Key Topics / Timestamps

01:15 – Why treatment centers struggle with single revenue streams

03:20 – How in-house pharmacies boost recovery & long-term engagement

05:45 – How alumni engagement strengthens recovery and keeps patients connected

08:10 – The role of admissions systems in saving lives (and revenue)

12:55 – Why answering every call is the simplest way to save lives

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🚀 Guest & Host Social Media

Guest LinkedIn:⁠ Steve Donai https://www.linkedin.com/in/steve-donai-ms/

Host LinkedIn: Gary Garth https://www.linkedin.com/in/garygarth/