Eight Mindsets Podcast: Know Your Audience (KYA): The Key to Compliance Engagement

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The Eight Mindsets

Nicole Rose and Jason Meyer

38 episodes

2 days ago

The Eight Mindsets Podcast considers the learning moments in world events, and how we can apply these to our organizations to improve compliance, performance, and organizational culture. The twist is that we use creativity, neuroscience and our legal and compliance experience to unwind real world events to bring you the learning moments that you can take back to your work and personal lives. Our goal is to make legal and compliance accessible to anyone and to empower leaders to train and communicate more effectively when it comes to compliance or anything critical to your organisation.

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Eight Mindsets Podcast: Know Your Audience (KYA): The Key to Compliance Engagement

The Eight Mindsets

23 minutes 57 seconds

7 months ago

Eight Mindsets Podcast: Know Your Audience (KYA): The Key to Compliance Engagement

This episode is an exclusive reading from Nicole's book, TOLD: How In-House Legal and Compliance Professionals Secure Airtime, Gain Traction, and Transform Organizations.

Compliance professionals know all about Know Your Customer (KYC)—but what about Know Your Audience (KYA)? If your policies and training are being ignored, it’s not because they aren’t important—it’s because they aren’t connecting.

🚀 In this episode, I read from Chapter 1 and cover:

The missing focus in compliance—why policies and training often fail.
A real-life story of how a single text message revealed a compliance blind spot.
How AIM (Audience Initiated Messaging) and Reverse Empathy can transform compliance training.
The difference between adequate and effective compliance—and why most programs fall short.

📖 Want to read ahead? To get early access to the book and the course, get on the list https://untoldcompliance.com/told-book/

To attend the session Nicole is running at the end of March (25 UK and 26 Australia) Measuring Compliance Effectiveness (there are two session) you can register at https://www.riskywomen.org/2025/02/rev-up-measuring-compliance-effectiveness-online-26-mar-2025/