COVID-19: FedEx & UPS have Temporarily Suspended Money Back Guarantee for Late Deliveries

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The Ecommerce Shipping Podcast

32 episodes

3 months ago

Shipping can be frustrating and expensive if you haven't spent years researching and experimenting with it. Our host, Jason Archambault has been in the Small Parcel Shipping Industry for over 17 years. In 1999 he Founded Fastpack Packaging, an Internet based Shipping Supply Company, supplying small business across the United States with the Shipping Supplies they need to safely ship their products.

Fastpack Utilizes FedEx, UPS, USPS, Regional Couriers and many LTL Freight lines to get these supplies from their Florida warehouse to customers in all 50 United States, Canada and beyond. The Parcel Shipping Industry is constantly changing, and if you do not keep up on the changes, it may cost you time, money and customers. This podcast was created to help keep you aware of the constant changes in the parcel shipping industry.

What should you expect from this podcast?
-Announced Rate Increases from FedEx, UPS & USPS
-Inclement Weather which will cause delays, causing your packages to arrive late
-Money saving Shipping tips that we have learned over the years

Do you have a shipping related question? Please, ask us! We want to make your shipping easier, and cheaper. Tweet your questions @FASTPACK

We will put out a new episode whenever anything that we feel is important to an ecommerce business shipping model. Such as Announced Rate increases or other news that could affect your bottom line.

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COVID-19: FedEx & UPS have Temporarily Suspended Money Back Guarantee for Late Deliveries

The Ecommerce Shipping Podcast

5 minutes

5 years ago

COVID-19: FedEx & UPS have Temporarily Suspended Money Back Guarantee for Late Deliveries

With state and local governments issuing stay at home and quarantine orders The packages you are shipping may not be delivered, and after a short hold time returned to sender . Before shipping to a customer it is suggested that you check and make sure that their location will be open when your package is due to arrive. Especially for commercial addresses as as many businesses around the country are being deemed nonessential and being forced to close. Remind your customer if something changes between the day they placed the order and the day the package is due to arrive they can call or visit the UPS or FedEx website to redirect the package to either another commercial location that is open, their home or a delivery access point. For example a UPS store or FedEx store or chain stores they have partnered with. such as some dollar stores and drugstores have pick up points.

FedEx: March 25, 2020
https://www.fedex.com/en-us/coronavirus.html
* FedEx has suspended our money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.

UPS: March 26, 2020 - Until further notice
Suspension of Small Package Service Guarantee

From UPS: Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments to any destination, at all service levels. As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local and national government entities regarding applicable regulations.

http://links4.upsemail.com/servlet/MailView?ms=NjQ0MDIwNTIS1&r=MjUzMjY5MjYwNjQyS0&j=MTg0MzIzOTc1MgS2&mt=1&rt=0

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Please be sure to Subscribe to our Podcast, YouTube Channel or Like our Social Media Channels for more updates soon. We will be sharing more episodes in the coming weeks.

If you find the information we share helpful, could I ask you to please Leave a review, share and subscribe to this podcast? This will help others find this podcast and may be helpful to them also! I cannot tell you how much it would mean to us!

Follow Us Online:
Website: https://www.fastpack.net/
Instagram: https://www.instagram.com/fastpack_packaging/
Facebook: https://www.facebook.com/fastpackshippingsupplies
Snapchat: http://snapchat.com/add/fastpacknet
Twitter: https://twitter.com/FASTPACK
Youtube: https://www.youtube.com/user/FASTPACKNET
LinkedIn: https://www.linkedin.com/in/jason-archambault-96283413/
Podcast on iTunes: https://itunes.apple.com/us/podcast/the-ecommerce-shipping-podcast/id1158064839
Podcast on Spreaker: https://www.spreaker.com/show/the-ecommerce-shipping-podcast

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