Regardless of where you are in the fitness industry, be it a gym member improving their health and fitness, a personal trainer or gym owner trying to provide the best possible service, Coaches Stevo Clarke and Andrew Lawlor provide as much value as they can to help get you to where you want to be!
All content for The ECA Belfast Podcast is the property of Stevo Clarke and Andrew Lawlor and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Regardless of where you are in the fitness industry, be it a gym member improving their health and fitness, a personal trainer or gym owner trying to provide the best possible service, Coaches Stevo Clarke and Andrew Lawlor provide as much value as they can to help get you to where you want to be!
On this episode Coaches Stevo and Andrew are joined by Damian Gilvary, General Manager of the Balmoral Hotel in Belfast to talk through the importance of the customer experience, plus the often overlooked importance of wanting to do the hard work.
We take a look back at back at Damian’s journey from starting in house keeping and working his way up to General Manager, as well as some insights into some of the crazy things you see working in hotels all your life.
We also talk about the remarkable transformation of the Balmoral Hotel that Damian has championed. Turning it into one of the most exciting and compelling venues in Belfast that well and truly breaks the norm!
The ECA Belfast Podcast
Regardless of where you are in the fitness industry, be it a gym member improving their health and fitness, a personal trainer or gym owner trying to provide the best possible service, Coaches Stevo Clarke and Andrew Lawlor provide as much value as they can to help get you to where you want to be!
