Do you feel like you're constantly repeating yourself or stuck micromanaging—even though you've already provided training? You're not alone. One of the biggest frustrations in pet care leadership is investing time into training, only to find that your team still doesn’t follow through confidently or consistently. Join us for a powerful discussion on The Art of Training, where we’ll dive into what truly makes training stick. You’ll learn how to move beyond surface-level instruction and implement a system that empowers your staff to take ownership of their roles. We'll share how to clearly define expectations, create muscle memory in daily tasks, and develop team members who are efficient, independent, and confident in their responsibilities. If you're ready to stop putting out fires and start building a team you can count on—this is the session for you.