In this episode of The Doctors Lounge Podcast by Business for Doctors, we speak with Dr Nadine Boyd of Boyd Health about the rise of virtual GP services and the evolving role of practice management in a post-pandemic world.

Nadine shares her personal journey of burnout, stepping back to reset, and returning with a renewed perspective on healthcare leadership. She introduces Boyd Health’s innovative model - a virtual GP service designed to fill gaps in rural and remote areas, improve patient access, and ease workforce shortages by acting as a “locum in the cloud.”

We also explore the realities of practice management during COVID-19, from staffing, HR, IT, and compliance, to the pressures of government policy changes and vaccine rollouts. Nadine highlights why networking, mentorship, and peer support are vital for practice managers navigating an increasingly complex environment.

This conversation offers both inspiration and practical insights for doctors, practice managers, and health leaders interested in the intersection of technology, care delivery, and sustainable practice models.