Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
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Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
Translating Your Vision & Goals into a Strategic, Actionable Roadmap: Part 1
The Distillery - Distill the Power of ServiceNow
16 minutes
2 years ago
Translating Your Vision & Goals into a Strategic, Actionable Roadmap: Part 1
Join Megan Harter and Sean Dawson as they explore the art of ServiceNow roadmapping. Megan shares her expertise on developing strategic roadmaps focused on business outcomes, not just technology. Learn how to gain alignment, manage scope, and sequence workstreams when transforming service delivery. Discover tips for avoiding roadmap overwhelm and engaging stakeholders. Follow along with Megan and Sean to chart your course to ServiceNow success with strategic roadmapping. And stay tuned for P...
The Distillery - Distill the Power of ServiceNow
Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
