Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
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Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
Translating Your Vision & Goals into a Strategic, Actionable Roadmap: Part 2
The Distillery - Distill the Power of ServiceNow
12 minutes
2 years ago
Translating Your Vision & Goals into a Strategic, Actionable Roadmap: Part 2
In this follow-up discussion, Megan Harter and Sean Dawson map out how to drive business value with ServiceNow. Megan provides tips on stakeholder engagement, capturing pain points, and building roadmaps. She stresses the importance of flexibility—roadmaps can start small and evolve over time. Megan and Sean also discuss the pros and cons of in-person versus remote workshops when creating strategic alignment. Tune into this insightful discussion to learn how ServiceNow can help you rea...
The Distillery - Distill the Power of ServiceNow
Are you new to GenAI or still in the early stages of implementing it in your practice? You’re in an exciting stage in your journey! In this episode of the Distillery, host Sean Dawson speaks with Christine Morris (Senior Director of Technical Service Innovation, Cask NX) and Megan Harter (Senior Director of Transformations, Cask NX) about common misconceptions about GenAI, what sets it apart from past tech trends, and best practices for making your GenAI journey with ServiceNow a success.
