Welcome everyone, to the Digestible Dynamics Podcast!
If you are a business user looking to innovate with Microsoft technology, then the Digestible Dynamics podcast is for you. If you are a business executive looking to further leverage your Microsoft investment, then the Digestible Dynamics podcast is for you is for you. And if you're an IT Pro looking for pro-tips and tricks that the experts are using in the field, this podcast is for you.
The Digestible Dynamics Podcast is a dedicated to helping Business Applications innovators maximize their investment in Microsoft technology. We focus on providing content and value in short (7-10 minute) episodes. So, this means you can take us with you anywhere.
Each episode will feature a Microsoft Dynamics expert whose responsibility is to highlight business value for our customers.
The content from this podcast will be release weekly and it will help you learn the D365 platform in the context of transforming your business.
Hosted on Acast. See acast.com/privacy for more information.
Welcome everyone, to the Digestible Dynamics Podcast!
If you are a business user looking to innovate with Microsoft technology, then the Digestible Dynamics podcast is for you. If you are a business executive looking to further leverage your Microsoft investment, then the Digestible Dynamics podcast is for you is for you. And if you're an IT Pro looking for pro-tips and tricks that the experts are using in the field, this podcast is for you.
The Digestible Dynamics Podcast is a dedicated to helping Business Applications innovators maximize their investment in Microsoft technology. We focus on providing content and value in short (7-10 minute) episodes. So, this means you can take us with you anywhere.
Each episode will feature a Microsoft Dynamics expert whose responsibility is to highlight business value for our customers.
The content from this podcast will be release weekly and it will help you learn the D365 platform in the context of transforming your business.
Hosted on Acast. See acast.com/privacy for more information.
In this conversation, Steve Kerr from the Microsoft Showcase team discusses the evolution of customer support at Microsoft, focusing on the transition to Dynamics and the integration of AI tools like Copilot. He highlights the challenges and successes of unifying support systems, improving knowledge management, and enhancing customer interactions through innovative technology. The discussion also touches on future developments in customer support and offers advice for organizations looking to implement AI solutions effectively.
Steve Kerr is a Senior Technical Support Engineering Manager at Microsoft. Steve is known for his energetic personality and passion for technology. Steve has a background in customer service and support, having worked on various projects and initiatives at Microsoft. Steve's ambition is to become the first Steve Kerr that shows up in Bing search results.
Hosted on Acast. See acast.com/privacy for more information.