EU consumer law is evolving to tackle digital challenges. Key highlights of this podcast from The Cyber Lawyer include:

Rising Consumer Detriment: Online purchase issues have led to €7.9 billion in financial losses in 2023, up from €3.9 billion in 2016.

Geo-blocking Progress: Regulation has boosted cross-border e-commerce but delivery and content access barriers persist.

Proposed Consumer Rights: Suggestions include non-personalized offers, transparency about digital profiles, and fairness by design.

Enforcement Gaps: Fragmented systems and limited redress for cross-border harms underline the need for harmonization.

A Digital Fairness Act is proposed to address these challenges and modernize EU consumer protection for the digital age.