Holiday shopping is in full swing. This year, AI begins to make its mark, and tariffs send shoppers to new channels. Coresight Research's John Harmon shares new research on the impact of tarriffs and consumer AI readiness this season. Happy shopping!
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Holiday shopping is in full swing. This year, AI begins to make its mark, and tariffs send shoppers to new channels. Coresight Research's John Harmon shares new research on the impact of tarriffs and consumer AI readiness this season. Happy shopping!
WebPT Chief Customer Officer strengthens the customer experience
The CX Pod
29 minutes 40 seconds
1 month ago
WebPT Chief Customer Officer strengthens the customer experience
What does a Chief Customer Officer actually do? And how is it evolving in the age of AI and digital transformation within the CX world?
We explore the intersection of healthcare, technology, and human connection with WebPT's Chief Customer Officer, Suzanne Cogan. Suzanne discusses the growing importance of the CCO role and how innovation and empathy are combining to enhance member and patient experiences in healthcare.
The CX Pod
Holiday shopping is in full swing. This year, AI begins to make its mark, and tariffs send shoppers to new channels. Coresight Research's John Harmon shares new research on the impact of tarriffs and consumer AI readiness this season. Happy shopping!
