Every business comes to life through its Service Experience. Your business success depends on whether your Customers are loyal to YOU. That’s where real value and profit is created. Great companies ubiquitously have great customer experiences. A thin red line divides those that invest and consistently deliver what their Customers need and those that fail and get disrupted. In competitive and challenging times, leaders need to double down on their Service Experience. Learn and grow the value you create. Grow your success. Be on the right side of that thin red line. The CX GURU with host Eric Michrowski, a globally recognized Ops & Customer Experience Guru, public speaker and author explores through leader interviews how to increase the value you create, distinguish yourself from the pack, grow your business and your success. Your business success story begins now.
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Every business comes to life through its Service Experience. Your business success depends on whether your Customers are loyal to YOU. That’s where real value and profit is created. Great companies ubiquitously have great customer experiences. A thin red line divides those that invest and consistently deliver what their Customers need and those that fail and get disrupted. In competitive and challenging times, leaders need to double down on their Service Experience. Learn and grow the value you create. Grow your success. Be on the right side of that thin red line. The CX GURU with host Eric Michrowski, a globally recognized Ops & Customer Experience Guru, public speaker and author explores through leader interviews how to increase the value you create, distinguish yourself from the pack, grow your business and your success. Your business success story begins now.
Episode 23 - Squircle Innovation for CX with Francis Cholle
The CX Guru
29 minutes
4 years ago
Episode 23 - Squircle Innovation for CX with Francis Cholle
The art of balancing creativity, innovation and collaboration will bring you a rejuvenated path of performance. Today we are in conversation with artist, author and CEO Francis Cholle who advocates for a holistic approach in your work, in order to achieve augmented intelligence. Tune in to learn how to move your life from the golf course to the jungle and how to put your systematic square into your creative circle!
Francis Cholle, Founder & CEO at SQUIRCLE ACADEMY
Francis is a Wall Street Journal Best Selling author and international management consultant. He uses deep human learning and cognitive science to help Fortune 500 leaders and organizations solve complex problems and thrive in disruption. 250,000 decision makers around the world have learned his groundbreaking science-based approach to business performance, inspired by nature.
For More Information: https://thehumancompany.com/
More Episodes: https://www.thecustomer.guru/
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The CX Guru
Every business comes to life through its Service Experience. Your business success depends on whether your Customers are loyal to YOU. That’s where real value and profit is created. Great companies ubiquitously have great customer experiences. A thin red line divides those that invest and consistently deliver what their Customers need and those that fail and get disrupted. In competitive and challenging times, leaders need to double down on their Service Experience. Learn and grow the value you create. Grow your success. Be on the right side of that thin red line. The CX GURU with host Eric Michrowski, a globally recognized Ops & Customer Experience Guru, public speaker and author explores through leader interviews how to increase the value you create, distinguish yourself from the pack, grow your business and your success. Your business success story begins now.