82. Joseph Szala joins us to talk about Loyalty, Digital and the UX!

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The Cutting Onions Podcast

Bobby Shaw

102 episodes

2 days ago

On the Cutting Onions Podcast, restaurant executives Bobby Shaw and Myles Gift celebrate leaders and organizations that build strong people cultures that develop other leaders. Bobby and Myles interview leaders who have built amazing cultures in their organizations through developing great leaders who produce amazing results, the right way.

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82. Joseph Szala joins us to talk about Loyalty, Digital and the UX!

The Cutting Onions Podcast

52 minutes 55 seconds

1 year ago

82. Joseph Szala joins us to talk about Loyalty, Digital and the UX!

Welcome to The Cutting Onions Podcast, Episode 82 which features Joseph Szala in a compelling conversation to talk about all things digital, loyalty, and how to create an amazing guest experience.

Joseph serves as Vice President of Digital Experience for Rapturous, a wing of 3 Owl. His hospitality-first approach and unyielding passion for creating remarkable digital restaurant experiences has positioned him as thought leader in the world of CX and UX as well as brand development and marketing.

He and the Rapturous team continue to craft superior digital restaurant experiences that realize measurable lifts in order averages, repeat traffic, loyalty, and revenue for an impressive suite of restaurant brands.

We know you are going to love this conversation! Enjoy.