Maranda Dziekonski, Senior VP of CS at Datasembly - The importance of revenue in CS

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The Customer Success Channel

Planhat & Anika Zubair

73 episodes

8 months ago

This podcast episode marks a special moment as Anika Zubair wraps up her four-year hosting journey on the Customer Success Channel podcast. The exciting news is that we're welcoming our very own, Malin Skoglund, VP of Customer Success Americas, who will be stepping in as the new host. Listen to the full episode now and learn more about the future of our podcast. Podcast enquiries: sofia@planhat.com

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Maranda Dziekonski, Senior VP of CS at Datasembly - The importance of revenue in CS

The Customer Success Channel

36 minutes

1 year ago

Maranda Dziekonski, Senior VP of CS at Datasembly - The importance of revenue in CS

In this episode, our host Anika Zubair chats with Maranda Dziekonski, Senior VP of Customer Success at Datasembly about the importance of viewing customer success as a revenue generator rather than a cost center. The field of customer success (CS) has been through a whirlwind of changes this year due to the global economy. As we near the end of 2023 and start planning for 2024, sustainability and revenue have become top priorities for every CS department. But why is revenue such a vital piec...