Chris Regester, CCO at Planhat - Delivering customer outcomes with a value framework

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The Customer Success Channel

Planhat & Anika Zubair

73 episodes

8 months ago

This podcast episode marks a special moment as Anika Zubair wraps up her four-year hosting journey on the Customer Success Channel podcast. The exciting news is that we're welcoming our very own, Malin Skoglund, VP of Customer Success Americas, who will be stepping in as the new host. Listen to the full episode now and learn more about the future of our podcast. Podcast enquiries: sofia@planhat.com

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Chris Regester, CCO at Planhat - Delivering customer outcomes with a value framework

The Customer Success Channel

41 minutes

2 years ago

Chris Regester, CCO at Planhat - Delivering customer outcomes with a value framework

In this episode, our host Anika Zubair chats with Chris Regester, Chief Customer Office at Planhat about how to deliver customer outcomes through a value framework. Achieving customer success is a long-term endeavor that demands ongoing dedication and collaboration with our clients. A solid foundation is provided by a company value framework, guiding businesses on this journey. So, how can we consistently deliver lasting customer value through a value framework embraced by the entire organi...