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The Customer Service Therapy Podcast
Carole T.
8 episodes
1 week ago
Hi, I am Carole T. the host of The Customer Service Therapy Podcast! You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
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Management
Business
RSS
All content for The Customer Service Therapy Podcast is the property of Carole T. and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hi, I am Carole T. the host of The Customer Service Therapy Podcast! You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
Show more...
Management
Business
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SE01 - EP01 - Comment suis-je passée d'employée du service client à animatrice de cette émission?
The Customer Service Therapy Podcast
14 minutes 20 seconds
3 years ago
SE01 - EP01 - Comment suis-je passée d'employée du service client à animatrice de cette émission?

Dans cet épisode tu découvriras comment j'ai vécu mon rôle dans un environnement de service à la clientèle en tant que fille, femme, épouse, mère, amie, collègue, chef d'équipe, gestionnaire et entrepreneure. 

Comment j'ai perdu pieds et comment j'ai réussi à me relever, à rester saine d'esprit et à prendre plaisir à refaire partie de ce secteur d'activité?

 Une "abeille" humaine travailleuse possède de nombreuses facettes et cela devient encore plus complexe lorsque cet être humain évolue dans un centre de clientèle, un centre d'appels, call center, ou un centre administratif. 

Merci pour ton écoute!

Carole T.

The Customer Service Therapy Podcast
Hi, I am Carole T. the host of The Customer Service Therapy Podcast! You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.