Hi, I am Carole T. the host of The Customer Service Therapy Podcast!
You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR
As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
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Hi, I am Carole T. the host of The Customer Service Therapy Podcast!
You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR
As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
S01 - EP05 Interview: Le burnout professionnel un symptôme du mal être des centres de support client
The Customer Service Therapy Podcast
46 minutes 4 seconds
2 years ago
S01 - EP05 Interview: Le burnout professionnel un symptôme du mal être des centres de support client
Dans cet épisode je discute avec Madame Anne Dubois Fornoville, thérapeute exerçant depuis plus de 20 ans en Belgique et spécialisée dans l'accompagnement des patients atteints du burnout.
Nous apportons des éléments de réponses pour comprendre ce que c'est que le burn-out professionnel. Ou qui désirent une certaine structure/schéma/ feuille de route dans la prise en charge du burn-out. Même si certains éléments mentionnés sont uniquement valables pour les résidents Belges, la thématique s'adresse de façon générale à toutes personnes qui s'y intéresserait, que ce soit pour elle même ou pour un proche ou ami(e).
Bonne écoute!
Rejoin-moi aussi sur Youtube!
https://www.youtube.com/channel/UCXWRh6oruAO48_bk50_J9JQ
The Customer Service Therapy Podcast
Hi, I am Carole T. the host of The Customer Service Therapy Podcast!
You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR
As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
