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The Customer Satisfaction Project by Simplesat
Simplesat
6 episodes
2 days ago
The Customer Satisfaction Project. A place where we explore how business leaders are pushing the boundaries on providing exceptional customer service, growing high-performing support teams, and having a blast along the way. A podcast by Simplesat exploring ways to elevate customer feedback experience. Let's get curious together!
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All content for The Customer Satisfaction Project by Simplesat is the property of Simplesat and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Customer Satisfaction Project. A place where we explore how business leaders are pushing the boundaries on providing exceptional customer service, growing high-performing support teams, and having a blast along the way. A podcast by Simplesat exploring ways to elevate customer feedback experience. Let's get curious together!
Show more...
Tech News
News
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EP 01 - What Does Customer Satisfaction Mean to Us? with Pronto Founder Derek Brown
The Customer Satisfaction Project by Simplesat
32 minutes 48 seconds
4 years ago
EP 01 - What Does Customer Satisfaction Mean to Us? with Pronto Founder Derek Brown

For our pilot episode, we had the honor of having Derek Brown (former Microsoft executive and Founder/CEO of Pronto Marketing) join us together with Cory Brown (Co-founder/CEO of Simplesat). 

In this conversation, we lay the foundations of how we define customer satisfaction, the steps we're willing to take to ensure we consistently deliver high-level customer service, and why prioritizing customers is the business model we chose. 

Listen in! 

If you like this podcast, share this with your friends.

Don't forget to subscribe to us on Spotify or Apple podcasts to get your weekly dose of new insights and fresh perspective in looking at customer service.

This podcast is brought to you by Simplesat. Simplesat, the customer feedback system that works! Check out Simplesat.io to get your 14-day free trial. 

This show is produced and edited by Podcastmate, producing podcasts for iconic brands and market leaders. Head on over to Podcastmate.co to launch your podcast.



The Customer Satisfaction Project by Simplesat
The Customer Satisfaction Project. A place where we explore how business leaders are pushing the boundaries on providing exceptional customer service, growing high-performing support teams, and having a blast along the way. A podcast by Simplesat exploring ways to elevate customer feedback experience. Let's get curious together!