In customer-centric organizations, there is often a visionary leader who drives the customer experience -- regardless of their title. Whether you're an executive in marketing, IT, sales, service or HR -- you need to build smarter customer experiences. It is your job to drive innovation, foster trust, inspire loyalty and demonstrate value to your customers. This podcast will help you do it. Each episode shares the vision and story of a leader who created innovative -- and unexpected -- ways to empower their employees and delight their customers.
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In customer-centric organizations, there is often a visionary leader who drives the customer experience -- regardless of their title. Whether you're an executive in marketing, IT, sales, service or HR -- you need to build smarter customer experiences. It is your job to drive innovation, foster trust, inspire loyalty and demonstrate value to your customers. This podcast will help you do it. Each episode shares the vision and story of a leader who created innovative -- and unexpected -- ways to empower their employees and delight their customers.
How to Cultivate Effective Business Partnerships with Mark Hall, Head of Venture Capital and Startup Partnerships at Google
The Customer Experience Show
45 minutes 50 seconds
4 years ago
How to Cultivate Effective Business Partnerships with Mark Hall, Head of Venture Capital and Startup Partnerships at Google
This episode features an interview with Mark Hall, a business leader at Google. He manages partnerships with startups and venture capital firms. Mark is also a contributor to Forbes on the topics of tech, leadership, and venture capital. We talk with Mark about cultivating effective partnerships, shepherding new businesses into being, and leveraging Google’s resources to ensure their success.
The Customer Experience Show
In customer-centric organizations, there is often a visionary leader who drives the customer experience -- regardless of their title. Whether you're an executive in marketing, IT, sales, service or HR -- you need to build smarter customer experiences. It is your job to drive innovation, foster trust, inspire loyalty and demonstrate value to your customers. This podcast will help you do it. Each episode shares the vision and story of a leader who created innovative -- and unexpected -- ways to empower their employees and delight their customers.
